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CX: GE Power Enhances CX by Accelerating Global Cash Application

Presented by: Customer Management Community

GE Power is a global company managing payments across many different accounts, formats, and currencies. The finance department needed a way to handle this inbound cash and obtain a central view of global cashflows based on real-time, reliable data. In this session learn how GE Power was able to overcome these challenges and enhance the customer experience by automating its cash application process with an integrated approach that provides faster, easier handling of its inbound cash.

 

Attendees will:

• Gain deep insights into a practical example of automated cash application

• Discover lessons learned from a global cash application project

• Hear how to obtain fast and reliable data to accelerate processes

• Learn how GE Power has been able to save time and costs thanks to intelligent automation

Speaker:

Allison Cragen, GE Power